Privacy policy

Privacy Policy

This Privacy Policy explains how T-Léine.ie (“we”, “us”, “our”) collects, uses and protects your personal data when you use our website [www.t-leine.ie].

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and Irish data protection law.

1. What Information We Collect

When you use our Website or place an order, we may collect the following information:

  • Name
  • Billing and delivery address
  • Email address
  • Phone number
  • Payment details (processed securely by our payment providers – we do not store card details)
  • Order history
  • IP address and browser/device information

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Communicate with you about your orders or enquiries
  • Send order confirmations and delivery updates
  • Comply with legal and accounting obligations
  • Improve our Website and customer experience

We will only use your data where we have a lawful basis to do so, including fulfilling a contract, complying with legal obligations, or with your consent.

3. Marketing Communications

If you opt in to receive marketing emails, we may send you updates about products, offers, or promotions.

You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us at haigh@t-leine.ie.

We will never sell your personal data to third parties.

4. Sharing Your Information

We may share your information with trusted third parties only where necessary to operate our business, including:

  • Payment processors (e.g. Shopify Payments, Stripe, PayPal)
  • Delivery and courier services
  • IT and website service providers

All third parties are required to protect your data and use it only for the agreed purpose.

5. Cookies

Our Website uses cookies to improve functionality and analyse website traffic.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the Website functions.

For more information, please see our Cookie Policy (if applicable).

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil orders and provide services
  • Meet legal, tax and accounting requirements

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where legally possible)
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Data Protection Commission (Ireland)

To exercise any of these rights, contact us at haigh@t-leine.ie.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

📧 haigh@t-leine.ie