Shipping policy
Last updated: January 2026
Shipping Policy
This Shipping Policy explains how and when your order will be delivered.
1. Order Processing
Orders are normally processed within 1–3 working days (excluding weekends and public holidays).
During busy periods or promotions, processing times may be slightly longer.
2. Delivery Areas
We currently deliver to:
- Republic of Ireland
- Northern Ireland
- United Kingdom
(Adjust this list to match your actual shipping zones.)
3. Delivery Times
As each item is printed to order, the following are our estimated delivery times:
- Republic of Ireland: 10 working days
- UK & Northern Ireland: 14 working days
Delivery times are estimates only and may vary due to courier delays, weather, customs, or other factors beyond our control.
4. Shipping Costs
Shipping costs are calculated at checkout based on:
- Delivery location
- Order size and weight
Any applicable charges will be clearly displayed before you complete your purchase.
5. Couriers & Delivery
We use trusted third-party courier services.
We do not deliver to PO Boxes.
If delivery is attempted at the address provided and fails, the customer may be responsible for any re-delivery costs.
6. Lost or Delayed Orders
If your order has not arrived within the estimated timeframe, please contact us at haigh@t-leine.ie and we will investigate with the courier.
7. Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and item so we can resolve the issue quickly.